Refund Policy
Last updated: January 27, 2026
30-Day Money-Back Guarantee
We want you to feel confident in your choice. That's why all annual plans come with a 30-day money-back guarantee. If you're not completely satisfied with our service, we'll promptly issue a full refund—no questions asked.
This guarantee applies to all annual subscription plans purchased directly through URL.INK. Monthly plans are not eligible for refunds, but you can cancel your subscription at any time to prevent future charges.
How to Request a Refund
To request a refund for your annual plan subscription, please send an email to help@url.ink within 30 days of your purchase date. Please include:
- Your account email address
- The date of your purchase
- The plan you purchased
- A brief reason for the refund request
Once we receive your refund request, we'll process it within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
Refund Eligibility
Eligible Plans
Refunds are available for annual subscription plans only. The 30-day money-back guarantee period begins on the date of your initial purchase or renewal.
Non-Eligible Plans
Monthly subscription plans are not eligible for refunds. However, you can cancel your monthly subscription at any time to prevent future charges.
Time Limit
Refund requests must be submitted within 30 days of the purchase or renewal date. Requests submitted after the 30-day period will not be eligible for a refund.
Refund Processing
Once your refund request is approved, we will process the refund to your original payment method within 5-7 business days. The time it takes for the refund to appear in your account depends on your payment provider and may take up to 10 business days.
Upon processing your refund, your account access will be immediately revoked, and you will no longer be able to use the premium features associated with your plan.
Cancellation vs. Refund
Cancellation: You can cancel your subscription at any time. Cancellation will prevent future charges. Cancellations do not result in refunds for the current billing period.
Refund: A refund is a return of payment for your current billing period. Refunds are only available for annual plans within the 30-day guarantee period. After a refund is processed, your account access is immediately revoked.
Contact Us
If you have any questions about our refund policy or need assistance with a refund request, please contact us at help@url.ink. We're here to help and will respond to your inquiry as soon as possible.