Privacy Policy

1. Introduction

URL.ink ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Services"). Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy should be read in conjunction with our Terms of Use. If you do not agree with our policies and practices, do not use our Services.

2. Information We Collect

2.1 Information You Provide to Us

We collect information that you provide directly to us, including:

• Account information, such as your name, email address, password, and company name when you register for an account
• Profile information, such as your preferences and settings
• Content you create, such as links, UTM parameters, QR codes, and custom domains
• Payment information, such as credit card details and billing address (this information is processed by our third-party payment processors)
• Communications with us, such as support requests, feedback, and inquiries

2.2 Information We Collect Automatically

When you use our Services, we automatically collect certain information, including:

• Usage data, such as how you interact with our Services, features you use, and actions you take
• Device information, such as your IP address, browser type, operating system, and device identifiers
• Log data, such as access times, pages viewed, and referring URLs
• Analytics data, such as click tracking, link performance, and campaign metrics

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect and store information about your preferences and activity on our Services. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Services.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process your transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, prevent, and address technical issues and fraudulent activity
• Personalize and improve your experience with our Services
• Send you marketing communications (you can opt out at any time)
• Comply with legal obligations and enforce our Terms of Use

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, email delivery, hosting, and customer support. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 With Your Consent

We may share your information with your consent or at your direction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately if you become aware of any unauthorized use of your account.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can access and update your account information at any time through your account settings
• Deletion: You can request deletion of your account and associated data by contacting us
• Opt-out: You can opt out of marketing communications by following the unsubscribe instructions in our emails or by contacting us
• Data Portability: You can request a copy of your data in a structured, machine-readable format
• Cookies: You can control cookies through your browser settings

To exercise these rights, please contact us at help@url.ink.

7. Data Retention

We retain your information for as long as necessary to provide you with our Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

8. Children's Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from those in your country. By using our Services, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We may also notify you via email or through our Services. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: help@url.ink

For more information about our privacy practices, please also review our Terms of Use.